Going for A Small Promotional Items Distributor
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by: juliusarevalo
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I have worked as Sales Consultant for one of the largest promotional products distributor before. There were so many of us, especially from sales so that we could meet the target goal as set for us by the management. As to my experience, the job was really tough because you have to keep an eye for your orders, aside from the follow up and cold calls that I did during my work time. I don't even have time for my paid time off because even if I did, I was thinking about my customers to ensure that there won't be a problem on their orders. We are more than a hundred sales people due to vast orders that we are receiving every day. Irate clients need their order to be taken care of, and at times it takes me soon enough to answer their emails due to my work load. Clients expect you to answer as soon as you receive their emails, especially when it comes to product inquiry, production time and the date they have to receive their orders. In my experience, a large distributor is more likely to become vulnerable in mistakes due to a large number of orders they have been receiving every day. It is hard for a sales person attending to orders of more than 5 every day. That is the disadvantage when customers chose to place an order with these big promotional distributors due to manpower issue, and the lines may be busy at times to answer calls. Small distributors need a break and will do everything to get more customers and more likely become attentive to customer's needs. Their focus is to increase more customer base in order to become establish and their response rate is fast and efficient. Come to think of it, we as sales person know where to go, and what suppliers we are going to use, especially when it comes to the products research. The difference between the small and large distributor is that is how they are able to respond immediately and how we can deliver an excellent customer service to our clients. Small promotional items distributors work just the same as large distributors. They have the same order processing, and promotional products are outsourced from manufacturers and suppliers. One of the differences may be is that, the volume of orders for the large one is vast and they might be some people very busy attending customer orders. Small distributors are also great to go with but most importantly, they should be able to provide a quality customer service. As long as a distributor can process the order correctly, it doesn't really matter where you can go with. Small distributors are just alternative with a large promotional products company. Come to think of it, ad specialties industry is a billion dollar industry and business clients are provided with thousands of corporate giveaways to choose from. Some are affordable and some are expensive. But it doesn't really matter, as long as the orders are processed with care.
Sobre o Autor
Author Julius Arevalo is an expert on corporate giveaways and at promotional giveaways
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